A few years ago I was involved in some Mystery Shopping with a fabulous client. They are a huge business turning over a lot of money, but they employed us to work with their sales force because they felt that…
Frontline leaders are vital to the success of any organisation. They are the people who get their hands dirty, working with frontline staff and interacting with customers. Typically they make up 50% of your leaders, directly supervising up to 80%…
The Objective of the following is to empower business leaders to achieve breakthrough, profitable sales growth. Here goes… Understand What Marketing Is The first thing a CEO MUST do is recognize the definition of the word “Marketing.” Believing that Marketing…
Trying to sell your business on your own, having not done it before, can be fraught with danger! As the old adage goes, “You don’t know what you don’t know!” There’s always the chance that you luck your way through,…
Over a quarter of a million businesses start up each year in this country. Why do we do it? Let’s take a look at the top 5 reasons. There must be a reason why over 250,000 new businesses are founded each…
Is buying an existing business a viable option, rather then starting from scratch? This is the question that every person thinking of kicking off their own business should consider before committing their efforts to starting something brand new. While there…
The art of persuasion is a highly useful skill. In business, it is what you can use to get a promotion, to make a sale or to encourage a particular business decision. At home, it is what you can use…
When you think of problem solving, what comes to mind? For most of is it will probably be someone sitting at a desk, scratching their head and chewing a pencil. That is to say that we normally think of problems…