Controlling the Close
A few years ago I was involved in some Mystery Shopping with a fabulous client. They are a huge business turning over a lot of money, but they employed us to work with their sales force because they felt that…
Category: Communications
Motivations Promoted Cause – The Girl Power Project
How to Use Mindfulness to Increase Emotional Intelligence
Please click play to enjoy the audio article. The term ‘Emotional intelligence’ refers to your ability to understand the motivations of others, to understand your own emotions and motivations and to communicate these things effectively. While a lot of…
Happy Employees are the Key to Increased Productivity
It’s a competitive world out there and becoming increasingly more so. The internet has changed our world in more ways than ever was imagined, with the two most significant areas of change being how we conduct our business and how…
LinkedIn Marketing Tips
6 ways LinkedIn will help your business LinkedIn is one of the niche social media channels and it is designed as a professional networking tool as opposed to the personal and more informal platforms such as Facebook, Pinterest and even…
Achieve your Goals by Upgrading your Values
Why higher quality values will produce higher quality goals Forbes states that 65% of companies will establish a vision and cast it but less than 15% will ever fully become aligned with the vision. If that’s the case then leaders…
Customer Service is dead.. Long live the “Day Makers”
More and more consumer are going online to purchase products and using self check-in and self checkout facilities at airports, libraries and super stores. The role of the customer service provider is being taken over by machines. The role of…